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Artisans' is All About The Experience

COME RELAX WITH US! 

Appointments

We have allocated specific time slots exclusively for you and greatly appreciate your punctuality to improve our service delivery. Your timely attendance for appointments is essential to us, and we sincerely thank you for your cooperation.

 

Day Spa Appointments

Upon scheduling a Day Spa package, kindly arrive 15 minutes before your appointment to check-in and choose your lunch. For all day spa packages and group bookings, a 50% deposit is needed upon reservation. Please provide a week’s notice for any modifications or cancellations to multiple service appointments. A 20% gratuity will be included in all day spa packages.

 

Cancellation Policy

Every appointment is a dedicated time slot reserved just for you. To respect your time, our staff, and others on the waiting list, we kindly ask for a minimum of 24 hours’ notice for any cancellations.

  • You can cancel or reschedule appointments up to 24 hours before the original time to avoid a 50% fee of the scheduled service(s).
  • Customers with more than 2 ‘no shows’ or same-day cancellations will be required to pre-pay before booking any future services.

 

Gratuities & Pricing

Prices and gratuities may differ based on the time spent, hair length, and products utilized. While we accept all major credit cards, please note that gratuities cannot be added to credit card payments. Our service providers typically accept Venmo, PayPal, or Apple Pay. A 20% gratuity will be automatically included in all day spa packages.

Refunds

All refunds for the salon are credit only.

Parking

If you are unable to find street parking, we offer a parking lot at the back of the building for your convenience. You can access our premises through the side or front entrance. The parking lot is accessible from Green Street via 4th Street or 5th Street.

For Your Comfort

Kindly switch off your cell phone before entering our day spa. To ensure your child’s safety and comfort, please keep them by your side at all times. Please note that children are not allowed in our day spa.

Always have a wonderful experience. The staff is so welcoming which makes for a very pleasant day.

— Dorleen R, Allentown